Windows Mobile Smartphones and Pocket PC Phones, like most advanced wireless platforms nowadays, allows you to send and receive personal e-mail from a Internet Service Provider (ISP), IMAP (Internet Message Access Protocol), or POP e-mail account on your mobile device. While the instructions below are geared towards the Motorola Q, as they come from Motorola support site, they should work just fine with most other Windows Mobile for Smartphone-run handsets, such as the T-Mobile Dash, Samsung BlackJack and Cingular 3125.

Before you begin, collect the following information from your e-mail provider: account type (POP3 or IMAP), mail server name for receiving messages, mail server name for sending messages (if different), username, password and domain name, as well as any special security requirements. Motorola provides a list of common POP3/IMAP settings here.

Once the above information has been gathered follow the list of steps below.

1. Press Start
2. Scroll to and Select Messaging
3. Select any existing account
4. Press Menu
5. Scroll to and Select Options
6. Scroll to and Select New Account
7. Enter your name in the Your Name: field
8. Scroll down to enter the e-mail address of the POP/IMAP account in the e-mail address field
9. By leaving the Automatic Setup box checked the Q will attempt to obtain the e-mail settings from the internet. Press the Next key
10. If it is unsuccessful, (or the previous box was unchecked) settings must be entered manually. Press the Next key.
11. Enter the account User name: (typically everything before the @ symbol), Password: and Domain: (often not required) and Press the Next key.
Tip: Check the Save password box to eliminate the need to enter your password every time the account is accessed.
12. Select POP3 or IMAP from the Server type: field
13. Scroll down to change the Account name: if desired
14. Scroll down to select the Network: to be used to access the mail server:
15. Press the Next key
16. Enter the POP/IMAP server address in the Incoming Server: field
17. Scroll down to check Require SSL connection if necessary
18. Scroll down to enter the SMTP address in the Outgoing Server: field
19. Scroll down to select Outgoing server requires authentication, if necessary
20. Press Next key
21. Select the message download options: Set how often to download messages & Set how much of the messages to download (i.e. Header only, Entire Message, etc.).
22. Press Next key
23. Set how often to automatically check for messages. Options range from Never, to Once a day
24. Press the Next key
25. Press the Finish key

Note: Immediately following the setup wizard the user is asked to download messages. Select either the Yes or No key. The newly configured Inbox will then be displayed. And if you plan to sync another e-mail account via ActiveSync using a scheduled sync, the POP3/IMAP4 account should not be set to sync on a schedule. If the POP3 account is set to sync on a schedule, it will disrupt the ActiveSync scheduled sync.